LG Washer UE Error Code: Unbalanced Load and How to Fix It

What to try first

1. 1

   Pause and spread the laundry out

   Press Start/Pause, wait for the door to unlock, and pull the items apart. Arrange them evenly around the drum, close the door and restart.

2. 2

   Aim for a two-thirds load

   Take a few things out of a packed drum, or add a few towels to a tiny load, so the clothes have room to move.

3. 3

   Use the right cycle for bulky things

   Wash one blanket or duvet at a time on the Duvet, Bedding or Blanket cycle with a Medium spin, and padded or down jackets on Sportswear with a Medium spin. For pillows and cushions, take the stuffing out and wash only the cover.

4. 4

   Fix how you use laundry nets

   Fill each net to about two-thirds and wash two or three nets together with other clothes, never one net by itself.

5. 5

   Level the washer

   Rock it from the front, the back and each side. If it shifts, use a wrench to adjust the leg on the low side until all four feet press firmly on the floor. A bubble level laid on the top, first front to back and then side to side, confirms it; keep the legs as short as practical.

6. 6

   Run an empty spin

   Start a spin with nothing in the drum. If it runs quietly, the washer itself is fine and the load caused the code.

Most likely causes of UE

1. 1. Laundry bunched on one side of the drum (most common)

   You open the door and find a wet clump on one side, often a sheet that has wrapped itself around smaller items.

2. 2. A load that is far too big or far too small (most common)

   The drum is packed to the top, or it holds only a couple of heavy pieces with nothing to balance them.

3. 3. A blanket, duvet or puffy jacket on a regular cycle (common)

   UE shows up mainly on days you wash bedding or winter coats on Normal or Cotton.

4. 4. One laundry net washed alone, or a net stuffed full (common)

   The drum holds a single mesh bag, or a bag packed so tight its contents cannot move.

5. 5. The washer is not level (common)

   It thumps or shifts during spin, or it rocks when you push down on one corner.

6. 6. Worn shock absorbers or suspension (less common)

   UE keeps returning with ordinary mixed loads on a washer that sits level and firm, or an empty spin is loud.

When to call a pro

• UE comes back with normal mixed loads after the washer has been leveled.
• An empty-drum spin is loud, or the drum knocks against the cabinet.
• The washer walks across the floor during spin even with a balanced load.
• You hear grinding or rumbling from the drum, which can point to worn bearings.

What a UE repair costs