LG Dishwasher IE Error Code: No Water Coming In? What to Do

What to try first

Safety: Close the dishwasher's water valve before anyone disconnects or replaces the supply line, and keep a towel under the sink while you work on the valves.

1. 1

   Confirm the display reads IE, not E1

   LG asks you to check this first. E1 is one of LG's leak codes and calls for a different set of checks, so a misread sends you down the wrong path.

2. 2

   Run a faucet

   Turn on the kitchen tap and a bathroom tap. If nothing comes out of either, the whole house supply is off, and the dishwasher cannot fill until it comes back.

3. 3

   Open the dishwasher's supply valve

   Under the kitchen sink, find the small valve on the line that feeds the dishwasher and turn it counterclockwise until it stops. If water still does not reach the tub, LG says to check the shut-off valve above it and turn that counterclockwise as well.

4. 4

   Free and straighten the supply hose

   Move anything stored on or against the supply line under the sink and undo any bend or pinch so water can flow. If the line is torn or crushed, close both valves and have it replaced before you run the dishwasher.

5. 5

   Thaw a frozen line with a warm towel

   If part of the line runs through a cold space, soak a towel in warm water and wrap it around the hose, as LG suggests. Repeat until water flows again, and skip heat guns and open flames.

6. 6

   Start a fresh cycle and give it time

   Close the door, start a cycle and listen for water coming in. LG says IE appears when the water level is still too low somewhere between 30 seconds and 10 minutes into filling, so give it the full 10 minutes before you decide the fix did not work.

Most likely causes of IE

1. 1. The dishwasher's water supply valve is closed (most common)

   The dishwasher is new or was just moved, or someone recently worked on the sink or the plumbing. LG notes that installers sometimes shut the valve to prevent leaks.

2. 2. A kinked, pinched or crushed supply hose (most common)

   Bins, bottles or a trash can in the sink base press on the thin supply line, or the line bends sharply where you can see it.

3. 3. No water to the house, or low water pressure (common)

   The kitchen and bathroom faucets run weakly or not at all.

4. 4. A frozen supply line (less common)

   Part of the line runs outdoors or through an unheated space, and IE started during a cold snap.

5. 5. A clogged inlet valve filter or a failed inlet valve (less common)

   Water runs well at every faucet, both valves are open and the hose is straight, yet the tub barely fills.

When to call a pro

• IE returns with both valves fully open and the hose straight. LG says a service technician then needs to inspect the dishwasher.
• The dishwasher was just installed and has shown IE from the start. LG says to contact the technician who installed it.
• The supply line is torn, cracked or dripping at a fitting.
• Every faucet in the house has low pressure. That is a plumber or water-utility matter, not a dishwasher repair.

What a IE repair costs